Requirements for Inclusive Navigation Systems to Better Address the Needs of Individuals with Cognitive Impairments and Their Carers

Abstract

Wayfinding, or the ability to navigate one’s surroundings, is crucial for independent living and requires a complex combination of cognitive abilities, environmental awareness, and technology. Individuals with cognitive impairment (IwCI) often face significant challenges in learning and navigating their environment. Despite its importance, limited research has addressed the real-world wayfinding experience of IwCI and the role of their carers in aiding the navigation process. This study aims to address both personal and social aspects of challenges faced by IwCI. Through an online survey and in-depth interviews with health professionals, caregivers, and support workers, we analyse the wayfinding behaviours, expectations, and support strategies for IwCI, as well as how their daily wayfinding activities are managed by their carers. Our findings highlight essential requirements and design recommendations for navigation software, including customisability, accessibility enhancements, and carer support functionalities. By focusing on adaptable system designs and the critical role of carers, this work establishes a groundwork for future research on navigation systems for IwCI, with a special emphasis on the caregiver’s role in supporting IwCI’s wayfinding behaviour, promoting greater independence and accessibility for a wide range of users.

Submission

TOSEM at 02/12/2024.

Citation

Wei Wang, Anuradha Madugalla, John Grundy, Paul McIntosh, Charmine E. J. Hartel. 2024. Requirements for Inclusive Navigation Systems to Better Address the Needs of Individuals with Cognitive Impairments and Their Carers.