A Proxy‑Stakeholder Approach to Requirements Engineering for Inclusive Navigation

1

Abstract

This paper is about navigation support for people with cognitive impairment.

Finding the way through real environments can be difficult when a person has memory, attention, or orientation challenges.

The study uses proxy stakeholders, such as carers and support people, to help understand navigation needs when direct participation may be difficult.

The paper helps requirements engineers design more inclusive navigation technologies.

Question Method Finding Contribution
2

Submission

TOSEM at 02/12/2024. TOSEM accepted at 10/02/2026

🔍 Abstract

Wayfinding, or the ability to navigate one’s surroundings, is crucial for independent living and requires a complex combination of cognitive abilities, environmental awareness, and technology. Individuals with cognitive impairment (IwCI) often face significant challenges in learning and navigating their environment. Despite its importance, limited research has addressed the real-world wayfinding experience of IwCI and the role of their carers in aiding the navigation process. This study aims to address both personal and social aspects of challenges faced by IwCI. Through an online survey and in-depth interviews with health professionals, caregivers, and support workers, we analyse the wayfinding behaviours, expectations, and support strategies for IwCI, as well as how their daily wayfinding activities are managed by their carers. Our findings highlight essential requirements and design recommendations for navigation software, including customisability, accessibility enhancements, and carer support functionalities. By focusing on adaptable system designs and the critical role of carers, this work establishes a groundwork for future research on navigation systems for IwCI, with a special emphasis on the caregiver’s role in supporting IwCI’s wayfinding behaviour, promoting greater independence and accessibility for a wide range of users.

📌 Submission

TOSEM at 02/12/2024. TOSEM accepted at 10/02/2026

📝 Citation

Wei Wang, Anuradha Madugalla, John Grundy, Paul McIntosh, Charmine E. J. Hartel. 2026. A Proxy‑Stakeholder Approach to Requirements Engineering for Inclusive Navigation. ACM Trans. Softw. Eng. Methodol. 1, 1 (January 2026), 42 pages. https://doi.org/10.1145/3797907 UPV